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i can tell that livejournal is being a butt this afternoon. surprise, surprise.

so freaking HOT out. well, at least in direct sunlight it is. i came home on my half hour walk, came in the front door and ate the entire shake that andrea gave me yesterday. (what i had WANTED to do was smear it all over my hot face and sit in it's coldy goodness, but i refrained.) now i feel bloated from eating ice creamy stuff at the speed of light. blargh.

i was threatened at work today. during one of our biggest rushes, the alarm went off, so i had to go racing after the guy and girl to have them do the Come Back Inside and Figure Out What Set It Off Dance. they practically ignored my request, only looking over their shoulders at me and walking faster.

suddenly, Hawaiian Shirt Fella veered off and stood between the woman and me. "is there something i can HELP you with? do you have A PROBLEM?!? what are you trying to SAY??!?" i told him that i see he didn't have anything, and tried talking to the woman to get her back inside. i took a step to my left. he took a bigger step to my left, blocking the woman from me again, and invading my personal space more. He aggressively flapped his arms in annoyance. I look over his shoulder, and i see the woman grinning and waving her backpack at me. I couldn't do a damn thing, and they knew it. the whole time this happened, HSF was looking me up and down and stepping closer, asking me what my 'freaking problem was'. i finally meekly said 'nothing. have a good day.' and came back inside.

on the radio, i said that i needed to fill out an alert to fax to the other stores, that a customer had just threatened me, and that i couldn't have tackled her. i got zero response, so i continued working with my current customer, doing a delivery order. after 5 min., i call for relief again, or at least SOME acknowledgment that my feelings were deeply hurt and that i was shaken. nothing. 10 more min. goes by, and i'm still stuck on the same delivery order. i call for help again, practically in tears.

nothing.

FINALLY, a half hour goes by and i finish with my customer, and Manager Tony comes up and goes 'what's the problem? what can i help you with?' *grunt*

it's a good freaking thing he didn't attack me, he could have apparantly beat me within an inch of my life and i would have had no assistance. thankfully Cashier Betty wrote down his vehicle information for the report i had to fax and turn in.

and thankfully, by this point, it was time for me to go the hell HOME.

and now i need to uh... go put a shirt on... change out of the rest of my work clothes... and play xenosaga.

p.s. Store Manager Scott's last day is the 9th. this fills me with fear. scott and i get along well enough, so i fear the change a NEW MANAGER *cue horror film suspense music here* will cause. *sigh*.

Comments

( 27 comments — Leave a comment )
imnotbob
Aug. 31st, 2004 11:53 pm (UTC)
That is just not right. At least you have the license info and can file a police report.
That manager should get fired, you called for help and were ignored. The higher ups should know about that dumb ass manager.
aubkabob
Sep. 1st, 2004 03:02 am (UTC)
actually, it wasn't one manager, it was actually 3 or 4 of them. i had always gotten excellent backup from managers before, so i was shocked and hurt that in a situation where i needed them MOST, they were all too busy.
imnotbob
Sep. 3rd, 2004 04:51 am (UTC)
3 or 4?? Damn, that just sucks.
Bastards.
holdyerfire
Aug. 31st, 2004 11:54 pm (UTC)
Yikes...man, the many pleasures that come working in retail. Ugh. I've been there, believe me.

You know, I've noticed many times...and not only in a situation like you were in today...but asshole men just LOVE to show how much "bigger" and stronger they are that you. Like, they'll physically stand up taller and "threaten" you with it if there's some sort of problem. I've had that happen quite a bit. It's a totally fucked up, almost instinctual thing with these guys and I find it incredibly disturbing.
aubkabob
Sep. 1st, 2004 03:12 am (UTC)
exactly. usually, i can deal with such assholes accordingly and fine. but today? not so fine.

the only other time that i thought a guy was going to haul off and hit me was about 5 months ago, when a guy came in and leaned over the counter and in quiet RAGE, asked me why IIIIIII had declined his wife's check she had written 'yesterday', when a) i hadn't been the one she had gone through, and b) it was the computer that said they had a bad account, not an associate.
(Deleted comment)
aubkabob
Sep. 1st, 2004 03:15 am (UTC)
of course not. betty's the only one that saw the whole thing, being on the register by the door, and i'm not ever sure how much she saw. *shrug*
bikko
Sep. 1st, 2004 12:41 am (UTC)
omg, that sounds so scary... that is sucky.
aubkabob
Sep. 1st, 2004 03:16 am (UTC)
yeah. but what can you ask for for $8 an hour? i know that my brother and roommate deal with much worse at mcdonalds...
baryon
Sep. 1st, 2004 02:25 am (UTC)
Scary! At least he didn't touch you. I'm glad you are OK.
aubkabob
Sep. 1st, 2004 03:18 am (UTC)
thank you :)
inisfair
Sep. 1st, 2004 05:20 am (UTC)
Guys like that should be castrated. Glad you're OK.
aubkabob
Sep. 3rd, 2004 07:03 pm (UTC)
thanks, me, too.
madmadhatter
Sep. 1st, 2004 03:44 pm (UTC)
damn. that's crapppy. but at least you got to go home and not have to work the rest of your shift dwelling on it. that makes it 10x worst.
aubkabob
Sep. 3rd, 2004 07:04 pm (UTC)
oh absolutely. and being harried makes things so much worse, you're on edge, which puts the customer at edge, and you don't perform like your normal Outstanding Customer Service person.
madmadhatter
Sep. 3rd, 2004 07:07 pm (UTC)
ugh. i hate that. you try and try and do everything to be an awsome retail employee but the customers see you as their...servents essentialy. like they can treat you how ever they like and do what ever they want to the store.
aubkabob
Sep. 3rd, 2004 07:12 pm (UTC)
absofreaking lutely.

office max comes and goes when it comes to that, because we get a lot of the business type people in there, who - GENERALLY - are a tad more respectful, but you get those fuckheads in there that automatically talk to you like you're 4.
madmadhatter
Sep. 3rd, 2004 07:18 pm (UTC)
"i. need. a print. tor. ca. ble. do. you. have. thoooooose?"

i worked in a goodwill. you know it's a circle of hell when someone mixes up (god i hoped they mixed it up) a bathroom and a dressing room.

*shudder*
aubkabob
Dec. 4th, 2004 01:48 am (UTC)
hee hee, i see people all the time try to go into the managers office for the bathroom ;)

last week, the ultimate trend seemed to be people questioning my ability to do things and know about electronics, all because i was a girl. you'd think i was 4'11" and 80 lbs wet or something, not 5'7" and... fluffy.
madmadhatter
Dec. 4th, 2004 08:11 am (UTC)
that was the best thing about the managers office being right next to the bathroom.

hee, fluffy is good. better then the size of one of those pigmy gymnist!
aubkabob
Jun. 17th, 2005 05:38 pm (UTC)
our manager's office is in the complete opposite side of the building from the bathrooms, which is why it's always VERY apparant when someone ends up going the wrong way. either they're so angry that they're stomping into the office to confront the manager before they come out or have an overflowing bladder.
madmadhatter
Jun. 17th, 2005 06:24 pm (UTC)
Man, the layout of our building is weird. The hallway just loops around so I always end up giving people weird directions to the bathrooms.
aubkabob
Feb. 20th, 2006 03:48 am (UTC)
ha ha, i can't imagine having to give more complex directions to the potty room than i already do. for some reason, "aisle one, all the way back" seems to be too confusing for people to understand already.
madmadhatter
Feb. 25th, 2006 01:37 am (UTC)
it can be! egh, i don't miss working at goodwill due to people some how mistaking dressing rooms for the bathrooms.
aubkabob
Nov. 23rd, 2006 01:24 am (UTC)
eeeeeeeeeeeeeeeeew. people go into the managers office all the time, looking for the bathroom. as much fun as it would be if someone did that....

i also used to just point and say "it's in that corner of the store." but 98% of the people i would say that to would so not get it. "WHAT corner? where?!?" UM... the building is a square. i'm pointing at one corner. how difficult could that be?

very, apparently.
madmadhatter
Nov. 23rd, 2006 11:25 am (UTC)
oh good grog i know! nothing like retail to renew one's lack of faith in humanity! well, retail and politics!
aditu
Sep. 3rd, 2004 07:30 pm (UTC)
That's just bad. Stupid people. Both theives and coworkers. I'd say time for a new job but I know what a pain that is.
I'm glad you're okay.
aubkabob
Dec. 4th, 2004 01:45 am (UTC)
egads, sorry this is so old, but it still gives me chills and makes me angry, thinking about this day at work! especially because every single other situation like that before and since then was handled completely differently. the one time that i attempt to stop theft, no one backs me up.
( 27 comments — Leave a comment )

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