conversation i just had on the phone with a client:
mavis: yeah, i wanted to check into a private balcony?
me: okay, i'm showing you in an ocean view, a balcony is a difference of $301 per person. would you like to make the change?
mavis: you mean, i have to PAY for it? i don't want to have to PAY for an upgrade.
*heavy sigh*
why in the WORLD do people feel that they are entitled to FREE things? especially since this person is already getting a 7 day western caribbean cruise from NEW ORLEANS on royal caribbean in an OCEAN VIEW for freaking $300 per person?
*heavy sigh again*
only how many days left until vacation? i need to pack. but i refuse to until night prior. or maybe i'll do it friday during lunch ;)
mavis: yeah, i wanted to check into a private balcony?
me: okay, i'm showing you in an ocean view, a balcony is a difference of $301 per person. would you like to make the change?
mavis: you mean, i have to PAY for it? i don't want to have to PAY for an upgrade.
*heavy sigh*
why in the WORLD do people feel that they are entitled to FREE things? especially since this person is already getting a 7 day western caribbean cruise from NEW ORLEANS on royal caribbean in an OCEAN VIEW for freaking $300 per person?
*heavy sigh again*
only how many days left until vacation? i need to pack. but i refuse to until night prior. or maybe i'll do it friday during lunch ;)
Comments
*sigh*
i wish other people would freaking come to realize this.
I would ask if you enjoyed the vacation but I saw the pictures..
Yeah, its sad how many people don't seem to realize that other people wont just give them things, and then get offended when people point this out.
and i, unfortunately, deal with it on a daily basis.
at least, 9/11 is far enough behind us that not everyone uses that as an excuse anymore to get a free upgrade.
And we want to leave after you get off work. K?
oh, just EVERYTHING! LOL!
yeah!
in fact, my very first call on the phone after coming back from vacation was 45 min. spent with someone arguing over the same exact thing - why they have to PAY for an upgrade. *fumes*
it's also easy to fake excitement and happiness about your product, while you slump over your desk, head in hand, practically drooling on yourself with boredom.