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i now have a woman on the phone that called in and got me earlier and i advised her i couldn't quote her until she sent in her original certificate.... i pulled up her membership when she got me on accident again, she's talked to 5 people since me, and is now calling in USING A DIFFERENT VOICE to try to get quotes.

*heavy sigh*

only 2 and a half more work days until i'm on vacation.

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aubkabob
Nov. 10th, 2002 10:55 am (UTC)
Re:
*nod*

but most of the time, i prefer working in a call center, compared to actually trying to make the sales in person...

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aubkabob
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