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Nov. 18th, 2006

thank you, gunlord, for directing me to the great fun that is space_ghetto, where i have discovered this gem. i had saved it to my hard drive so that i could upload it for you here, but daaang, i'm tired and lazy today. be grateful i'm even using the backspace to correct my mistypings at this point.

school quarter is wrapping up quite nicely. i get to register for classes on tuesday. black friday is a week from yesterday. i some how allowed the store manager to talk me into working from 4 am until 10 pm, with a three hour break between "so you can go home and get some rest." ... it takes me a half hour each way to walk to/from work, so that gives me an hourish nap. joy. but he said we're having quiznos, which is somehow supposed to make everything magically better.

glad i didn't have to deal with the ps3 release, nor will i the WiiNES. (oh, how i love saying 'wiines', like chandler and his wenis.) we had some really cranky fucks in our line yesterday who had been standing there OMG for two whole minutes!!! yancey just purposfully walked away when they were shrieking at him to get on a regiser, as he knew that he would have to do a carryout for me in a mo-mo. he had tried to 'splain to them just why he wasn't behind one, but they just howled over his response; he then decided that they weren't worth his breath. awesome. it wouldn't have been so bad, except that they were trying to incite everyone around them into freaking out, too. Christmas shopping hath officially started.

i'm just thankful (though surprised, as i'm the ad-faerie) that i don't have to work wednesday night to set the ad. i love how uber secretive everyone is about the upcoming black friday ad (they won't even let us peek at it yet), and yet it's plastered all over online. funny. haaa ha.

i'm still bitter that igor ratted me out to management the other day. i wasn't doing anything so i took the extra person in line to ring them up for a $14 phone. but OMG, IT WAS AN ELECTRONIC that igor could have gotten one of his precious freaking insurance plans on, and i 'stole' the customer, and i didn't even offer it to them, OMG. so management pulled me into the office, chuckling. "did you do this? you're not in trouble. igor had a complaint." i 'splained that it wasn't worth my breath to try to sell a replacement plan on a fourteen freaking dollar phone, and that the people had been freaking out at the price to begin with, so why would they want to give me more money? "well, you need to offer it on every single thing that is applicable." erm, yeah. i'll be the judge of that, meaning i'll offer it when management is in hearing distance, or when i think it will be an easy sale, otherwise, i shall not be a slow cashier like everyone else because i'm not asking every single customer in my line:

'what's your zip code?'
'do you have our rewards card?'
'would you like to get one started?'
'would you like a replacement plan on this $14 phone?'
'would you like an in home service plan on this chair?'
'would you like to save 10%by applying for an officemax credit card?'
'would you like a bag for that?'
'can i borrow your card to type in some digits?'
'can you hit yes on the screen?'
'can you sign?'

.... ugh. sorry, from the shopper's view, i always want to get in, get out, and get on with my life, not be barriaged by a gazillion irrelevant questions when i'm buying a $5 item.


( 12 comments — Leave a comment )
Nov. 18th, 2006 06:52 pm (UTC)
Nov. 18th, 2006 06:52 pm (UTC)
why can't all cashiers have your attitude?
Nov. 18th, 2006 07:55 pm (UTC)
Nov. 18th, 2006 08:09 pm (UTC)
I hope you wonderful sales folks don't mind when customers like me say...
"before you start, no to everything you offer... Thanks... "
Nov. 19th, 2006 12:14 am (UTC)
Zachary (my youngest) gets money for selling warranties, ranging from 1-6 bucks. So he offers them on everything. Of course, they range in price too, still, it's funny that the 14 dollar phone buyer is more likely to buy one than the thousand dollar tv buyer!
Nov. 19th, 2006 06:06 pm (UTC)
it sounds like igor was dropped on his head as a baby a few times too many. or, if he wasn't, then he should be to make up for it.
Nov. 19th, 2006 09:47 pm (UTC)
I work at 7-Eleven
Wednesday: This old lady came into my store and bought scratch-offs with some winners she had. I was really nice to her as we frown upon this behavior but deal with it, especially when people are nice back...like making conversation, what have you. Anyway, she hardly looked up at me and the few times that she did, she had this "I'm-better-than-you" look on her face. We retail-workers all know that look.

I'll be right back. (tbc)
Nov. 19th, 2006 10:14 pm (UTC)
As I was saying...
The reason why we really frown on people that buy lottery tickets and commenses to furiously scratch them off in the store is because they aren't making any contribution to 7-Eleven whatsoever. They aren't buying anything. They aren't doing anything. Moreover, they are hindering me (the worker) because I have to stay behind the counter and continually give them what they ask for instead of doing other work that needs to be done. So anyway, this woman decides that she wants to stand in my line...right where people put their stuff and pay for it. So when people line up behind her, she moves over a tad bit, just enough that they would have to reach around her to slide their credit cards. So I asked her as nicely as I could to step aside. "Ma'am, could you please scoot over? I have to take these people" or something to that extent. She leaves the store in a huff and the people in line congratulate me and say stuff like "Thank you for asking that bitch to leave!" I laugh.


Friday: I'm already pissed at this woman and she comes back. She does the same routine, doesn't speak, regardless of how nice I am to her. I finally hit my wits end and ask her to not scratch the lottery tickets in the store. "WHY?!" she asks in a booming voice that causes my adrenaline to rush. I decide to be a smart-ass. "Because first of all, it's irritating to me. Secondly, it's store policy." She leaves in another huff, scratches one in the car (her son(?) brings her) and comes back in and asks for more tickets. I silently check her out and continue on vibrantly with other customers. She then stands in the middle of the main aisle where waiting customers stand and scratches off some tickets. I take a customer that has slurpees. This old lady mentions that there's a mess on the floor. I remark "Yeah, and you made it!" All hell breaks loose. She says things like "Someone oughta put you in your place!" and "You need to remember your place!" And then she tells me that she spent like 20 years or something in psychology and "[She] knows a nut when [she] sees one!" Then she says she'll have my job! I said "I don't give a shit about this job! But you will respect me." She asks for the manager's number and everything and I do everything I can to keep from thoroughly investigating her ass with my foot. She and her son(?) leaves and I cry for an hour and a half or so, while still working. My regulars come in and ask the matter. I can hardly say a word, I'm so shaken to my core.


Saturday: After a talk with my new roomie, I decide to make amends with this lady and apologize the moment I see her again. I go into work and I don't see her. But early into my shift, I experience one of the regular rushes. One man, who comes in often enough for me to remember his face, was trying to buy lottery tickets. (The regular kind, not the scratch-offs). Anyway, there was a line behind him and I was working as fast as I could and in the nicest way possible, still making others at ease. This guy came in and handed me a twenty saying "On the red truck." (as if he's the only one with a red truck!) I tell him that I can take care of him in turn, but he throws his money down and walks out the door. I continue with the people in my line. The guy goes outside, picks up the pump, which causes a non-stop beep until I authorize it. I do and continue with my line. I periodically look outside to see if he's still there. I notice he's in his truck sitting instead of watching the pump. I get on the intercom and tell him "You'll have to stop it at 20, sir. It stops only when its full." He replies "I already paid, dumbass!"

He gets up to my register after his pump stopped at $30.17. He chews me out, tells me I'm stupid, says that it's not that hard to put money on the gas pump, that he shouldn't have to wait for an old man...blah blah blah. I try to explain to him my predicament, the overwhelming need to please EVERYONE at the same time and that he would just have to wait, but of course I couldn't get a word in edgewise. I take a breath and say, "I'm sorry sir. It was all my fault." He keeps talking over my apology anyway. So he throws his money at me and says "gimme my damn change. you're making me late!" I do so and say "have a nice day" as he leaves.
Nov. 19th, 2006 10:19 pm (UTC)
This was the longest comment EVER!
Anyone in RETAIL and anyone in the FOOD INDUSTRY have the hardest jobs. Fuck cops and firemen. We don't have authority and we don't have guns. We get disrespected on a daily basis. That equals the HARDEST JOB IN AMERICA...if you ask me. And it doesn't even pay that well.
Nov. 19th, 2006 10:38 pm (UTC)
Hilarious that they won't let the staff know what's in the ad but it's on the net. FUNNY!!!
Nov. 20th, 2006 01:18 pm (UTC)
You are darn tutin' on the phone, it doesn't make sense. Thanks for not always asking the millions of questions either it really gets annoying. Why do they need our zip code anyway? I remember buying something small the the cashier kept asking me questions and I was sort of sick to to each one of them the first answer was, eh?

Good luck on the super long work.

Nov. 20th, 2006 08:07 pm (UTC)
I am sooooooooooooooo glad I no longer do retail, especially in the X-mas season...
( 12 comments — Leave a comment )


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